Catalano, Lee, Catherine Carroll, Kiva Liljequist, and Susan Smallsreed. “It’s As Simple As a Phone Call”. OLA Quarterly 15, no. 4 (December 1, 2009): 4–7. Accessed January 21, 2025. https://journals3.library.oregonstate.edu/olaq/article/view/vol15_iss4_3.