FRANKEL, W. Changing dimensions of reference service in public libraries. OLA Quarterly, [S. l.], v. 4, n. 3, p. 2–3+, 1998. DOI: 10.7710/1093-7374.1487. Disponível em: https://journals3.library.oregonstate.edu/olaq/article/view/vol4_iss3_2. Acesso em: 3 jul. 2024.