K-12 Virtual Tutoring: An Equitable Pandemic-era Service Worth Continuing


  • Jeanie Diaz Multnomah County Libraries




virtual tutoring, public libraries, volunteer tutors, equitable tutoring, equitable academic support, student tech lending, equitable library service, bilingual library services, Spanish-language library services


Public libraries are in a unique position to offer tutoring services that can be delivered to the community in convenient and innovative ways. Started at the height of the COVID pandemic, the Multnomah County Library’s K-12 Virtual Tutoring/Tutoría Virtual provides an impactful and equitable model for how a team of library professionals researched, developed, and maintained a virtual tutoring service staffed entirely by volunteers. Despite challenges, the service is still thriving and helping students regain learning lost during the school closure. With the right funding, staffing, and technological support for families to successfully participate, a staff-run, volunteer-driven virtual tutoring service has the potential to make a big difference, and libraries are in a unique and trusted position to provide this support, particularly in the subjects of reading and writing.


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Author Biography

Jeanie Diaz, Multnomah County Libraries

Jeanie Diaz (she/her) serves as Youth Librarian at the Belmont branch of Multnomah County Library. Born and raised in Portland, she earned her graduate degree from San Jose State University in 2008 and has been working in and around Portland area public libraries ever since. She especially enjoys providing storytime, working with her amazing colleagues, and encouraging kids to be creative. When she’s not at the library, she can be found petting her cat, loving on her family, poking fun at life, making art, taking naps, and reading.




How to Cite

Diaz, J. . (2022). K-12 Virtual Tutoring: An Equitable Pandemic-era Service Worth Continuing. OLA Quarterly, 27(2), 5–10. https://doi.org/10.5399/osu/1093-7374.27.02.3