More Input, Less Guessing: Using Customer Suggestions to Develop Programs and Services

Authors

  • Michele DeSilva Central Oregon Community College

DOI:

https://doi.org/10.7710/1093-7374.1300

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Published

2010-12-01

How to Cite

DeSilva, M. (2010). More Input, Less Guessing: Using Customer Suggestions to Develop Programs and Services. OLA Quarterly, 16(4), 4–8. https://doi.org/10.7710/1093-7374.1300